Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with . We are committed to delivering your orders safely and efficiently.
Please read our Shipping Policy carefully before placing an order.
1. Order Processing Time
Customized and made-to-order products require manufacturing time before dispatch.
Estimated processing times:
| Product Type | Estimated Processing Time |
|---|---|
| Customized Products | 3–15 business days |
| Large Fabrication & Façade Orders | As per project requirement |
| Ready Stock Products | 1–3 business days |
Processing time may vary depending on:
- design complexity,
- quantity,
- material availability,
- finishing requirements,
- and production workload.
2. Shipping Coverage
We currently ship across:
- India
For international shipping enquiries, customers may contact us directly before placing orders.
3. Shipping Charges
Shipping charges are calculated based on:
- product size,
- weight,
- delivery location,
- and shipping method.
Shipping charges will be displayed during checkout or communicated before order confirmation for customized and bulk orders.
4. Delivery Timeline
Estimated delivery timelines after dispatch:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–7 business days |
| Other Locations | 4–10 business days |
Delivery timelines are estimates only and may vary due to:
- courier delays,
- weather conditions,
- festivals,
- strikes,
- or unforeseen circumstances.
5. Order Tracking
Once your order is dispatched, tracking details may be shared through:
- SMS,
- WhatsApp,
- email,
- or courier tracking links.
6. Customized Orders
Customized products are manufactured specifically according to customer requirements.
Production begins only after:
- design approval,
- payment confirmation,
- and order verification.
Delays caused by:
- delayed customer approvals,
- modification requests,
- or incomplete information
may affect delivery timelines.
7. Inspection at Delivery
Customers are requested to inspect the package at the time of delivery.
If the package appears:
- damaged,
- tampered,
- or broken,
please:
- record an unboxing video,
- take photos,
- and contact us immediately within 48 hours.
8. Delayed or Failed Delivery
We are not responsible for delays caused by:
- incorrect shipping addresses,
- customer unavailability,
- courier service interruptions,
- natural disasters,
- or circumstances beyond our control.
Additional shipping charges may apply for re-delivery attempts.
9. Large & Heavy Material Deliveries
Large metal sheets, façade panels, and heavy fabrication materials may require:
- special transport,
- freight shipping,
- or local unloading arrangements.
Customers may be contacted separately regarding logistics for such orders.
10. Contact Information
For shipping-related queries, contact:
ASP Lazer & Heavy Metals Pvt Ltd
Website: www.aspstudio.in
Email: [Your Email Address]